Warranty and Return Policy
GarageSkins, Inc. Warranty
Every model of GarageSkins, Inc. overlay system and optional accessories comes with a 1-Year
Limited Warranty against defects in materials and workmanship.
30-Day Money Back Home Trial
Try your GarageSkins,Inc. System and any Accessories for 30 Days
You may return any GarageSkins, Inc. product for a refund of your purchase price, including shipping, for any reason during the first 30 days, starting with your product’s arrival date, provided it has not been subjected to any abuse or damage.
You must notify our Customer Service Department by calling 1-833-775-7546 Monday-Friday from
8:00 a.m. to 5:00 p.m. (Pacific time) before returning any purchase.
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Once we have sent you a Return Authorization Form, you can return the product within the 30-day period.
Upon receipt and inspection of the product, GarageSkins, Inc. will refund your product purchase price to your original purchase method. The product must be returned in its original packaging, according to instructions. Any damage due to improper packaging will be the responsibility of the
customer. C.O.D. shipments will not be accepted.
Toll Free Installation Hotline
Your GarageSkins, Inc. system is so easy to install that you should have no trouble at all with it. We include with your purchase easy to follow instructions. We have helped many people at all skill levels install their GarageSkins, Inc. system perfectly. It is not hard and we even provide a step-by-step video to guide you through the whole process. (see install video here).
If you have any questions at all during installation or afterwards, please don’t hesitate to call our experts at 1-833-775-SKIN (7546) toll-free 8am-430pm M-F and you will get the help and answers you need. You will soon be enjoying your “like-new” looking garage door in no time - hassle-free.
We get it. Ordering the correct system isn't like ordering a pizza. You have to make sure the system will fit, select the correct width for your garage door's opening, then navigate our online store.
We've created a step-by-step video that can help guide you through the process. We assume you've already downloaded our measurement form, watched our measuring video, and checked the compatibility chart for the correct size.
This video picks up there and takes you through the customer journey to actually get your order placed. Please watch to the end and as always, if you need a question answered or a helping hand in ordering, please contact us at customerservice@garageskins.com.
DETAILED ORDERING VIDEO
Importance of Photos
It is important to take accurate photos of your current garage door. They will need to be submitted before we can release your order to production to be sure your door will work with our GarageSkins systems.
For best results stand approximately 20 feet from your garage door and take a horizontal photo (like shown to the left) of your entire door.
Also please include a photo of your garage door completely closed from the inside. That helps us determine if your opening system is compatible.
Step 1: Select Your Color
Please note that these color swatches are just a representation of what the actual stain on the actual wood will look like. Each monitor or device will display color differently, so if you are wanting to know exactly what your GarageSkins system will look like, please order a Sample Pak which includes the real wood we use with the real stain applied.
Our Sample Paks also include a larger piece showing the exact feel of your GarageSkins system, including the weight and durability.
Step 2: Select Your Pattern
We have developed patterns that exactly simulate the majority of the real wood garage door systems on the market today. As we grow and hear from more and more customers, we'll add patterns as we see the need.
Please check out our photo gallery as we have many installed systems in each pattern that will show exactly how they will appear on your home.
UPDATE SEPTEMBER 2024: Now you can have the look of windows in your upper panels on the Paddock, Cochere, and Saxony patterns! Even if you don't have existing windows, you can have the dressed-up look. You can see an example of that look here.